五彩GOSAI

Support

Answers to common questions about Gosai. If you need more help, contact us at the address at the bottom of this page.

How do I play?

Open “How to Play” from the menu for the rules and every scoring card. The first three stages walk you through each step.

I bought the unlock but chapters 3+ are still locked

Tap “Restore Purchases” in Settings. You must be signed in with the same Apple ID (or a Family Sharing member).

I want a refund

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

When does Today’s Piece change?

Every day at 00:00 UTC, everyone gets the same new board. One submission per day; after that you can play again without recording.

I don’t appear on the leaderboard

Check that you are signed in under iOS Settings › Game Center. It can take a few minutes to appear.

How do I change the language?

iOS Settings › Gosai › Language (17 languages).

How do I delete or transfer my progress?

Progress is stored only on your device. Use “Reset progress” in Settings to delete it. Transfer to a new device is planned for a future update.

No sound or haptics

Use “Test sound and haptics” in Settings. If there is no vibration, set iOS Settings › Sounds & Haptics › Haptics to “Always Play”.